VxSuite User Manual - v4
  • VotingWorks Overview
  • VxAdmin System Setup
    • VxAdmin Hardware Setup
    • Configure VxAdmin
    • Save Election Package
    • Smart Cards and User Roles
    • USB Formatting
    • VxAdmin Diagnostics
    • Unlocking & Locking
    • VxAdmin Printer FAQs
  • VxAdmin Error Messages
  • VxScan
    • Configure VxScan
    • Printer Management
    • Scanner Management
    • VxScan Diagnostics
    • VxScan Error Messages
    • Additional Poll Worker Actions
    • Additional VxScan Settings
  • Logic & Accuracy Pre-Election Testing
    • L&A Overview
    • L&A Cleanup
    • Setup Inspection
  • Election Day Guides
    • VxScan Setup
    • Opening Polls
    • Assisting Voters
    • Closing Polls
    • Packing Up VxScan
  • Election Night Guides
    • Tally Results
    • Write-In Adjudication
    • Manual Tallies
    • Reports
    • Mark Results as Official
  • After Election Night
    • Retaining & Removing Election Files
    • Post-Election Audit Resources
  • Checklists
    • Overview
    • New Hampshire Checklists
    • Pre-Election Setup Checklist
    • L&A Testing Checklist
    • Poll Worker Checklist
    • Election Night Checklist
  • Miscellaneous
    • Signed Hash Validation
    • Setting Date & Time
    • Operational Environment
    • Seal Recommendations
    • Supply List
  • VxCentralScan
    • VxCentralScan Hardware Setup
    • Configure VxCentralScan
    • Central Scanning
    • Election Night Checklist - VxCentralScan
    • Retaining and Removing Files - VxCentralScan
    • VxCentralScan Diagnostics
  • VxCentralScan Error Messages
  • VxMark
    • VxMark Hardware Setup
    • Configure VxMark
    • Open and Close Polls
    • Voting Sessions
    • Voting Session Language & Settings
    • Packing Up VxMark
    • VxMark Error Messages
    • VxMark Diagnostics
    • Retaining and Removing Files - VxMark
    • VxMark Checklist
  • System Maintenance Manual
    • Maintenance Overview
    • VxAdmin & VxCentralScan Maintenance Manual
    • VxScan Maintenance Manual
    • VxMark Maintenance Manual
    • Approved Parts List
Powered by GitBook
On this page
Export as PDF
  1. VxScan

VxScan Diagnostics

PreviousScanner ManagementNextVxScan Error Messages

Last updated 3 months ago

The diagnostics interface is used to test hardware before or between elections and monitor the status of the machine. It is accessible from both the election manager and system administrator menus.

The VxScan diagnostics screen shows information about how the machine is configured, how much storage is left on the device, and the current status of the scanner and printer. Prior to each election, walk through each test to verify each component is in working order. During normal operations, if one of the components fails, VxScan will display an error message on screen.

Select Perform Test Scan and insert a blank sheet of paper as prompted. This test verifies the scanner is clean and ballot images are clear. If the test fails, you'll be prompted to clean the scanner. The test will also fail if the sheet is not blank.

Select Print Test Page to ensure the paper roll is installed properly. If the paper roll was installed backwards, nothing will print. After the test print completes, you must indicate whether the print was successful or not.

Select Test Sound to verify the speaker is working properly.

The most recent test result for each piece of hardware is shown on the diagnostics screen and included in the readiness report.

The readiness report can be used as a record of system diagnostic verification. Select Save Readiness Report to save a copy to a USB drive.

Example VxScan Readiness Report