VxSuite User Manual - v4
  • VotingWorks Overview
  • VxAdmin System Setup
    • VxAdmin Hardware Setup
    • Configure VxAdmin
    • Save Election Package
    • Smart Cards and User Roles
    • USB Formatting
    • VxAdmin Diagnostics
    • Unlocking & Locking
    • VxAdmin Printer FAQs
  • VxAdmin Error Messages
  • VxScan
    • Configure VxScan
    • Printer Management
    • Scanner Management
    • VxScan Diagnostics
    • VxScan Error Messages
    • Additional Poll Worker Actions
    • Additional VxScan Settings
  • Logic & Accuracy Pre-Election Testing
    • L&A Overview
    • L&A Cleanup
    • Setup Inspection
  • Election Day Guides
    • VxScan Setup
    • Opening Polls
    • Assisting Voters
    • Closing Polls
    • Packing Up VxScan
  • Election Night Guides
    • Tally Results
    • Write-In Adjudication
    • Manual Tallies
    • Reports
    • Mark Results as Official
  • After Election Night
    • Retaining & Removing Election Files
    • Post-Election Audit Resources
  • Checklists
    • Overview
    • New Hampshire Checklists
    • Pre-Election Setup Checklist
    • L&A Testing Checklist
    • Poll Worker Checklist
    • Election Night Checklist
  • Miscellaneous
    • Signed Hash Validation
    • Setting Date & Time
    • Operational Environment
    • Seal Recommendations
    • Supply List
  • VxCentralScan
    • VxCentralScan Hardware Setup
    • Configure VxCentralScan
    • Central Scanning
    • Election Night Checklist - VxCentralScan
    • Retaining and Removing Files - VxCentralScan
    • VxCentralScan Diagnostics
  • VxCentralScan Error Messages
  • VxMark
    • VxMark Hardware Setup
    • Configure VxMark
    • Open and Close Polls
    • Voting Sessions
    • Voting Session Language & Settings
    • Packing Up VxMark
    • VxMark Error Messages
    • VxMark Diagnostics
    • Retaining and Removing Files - VxMark
    • VxMark Checklist
  • System Maintenance Manual
    • Maintenance Overview
    • VxAdmin & VxCentralScan Maintenance Manual
    • VxScan Maintenance Manual
    • VxMark Maintenance Manual
    • Approved Parts List
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  1. VxAdmin System Setup

VxAdmin Printer FAQs

VxAdmin prints reports with the HP LaserJet Pro 4001dn printer.

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Last updated 5 months ago

Do we need to install toner?

New printers come with toner pre-installed, see the for replacement options. To install a new toner cartridge, follow .

The printer displays "Select Language" and won't print. What do I do?

Your printer is not fully configured. Configure the printer by responding to the on-screen prompts. You can simply press the "OK" button repeatedly, selecting all the defaults, until it says "Ready."

How do I fix streaks, lines, or otherwise poor print quality?

Print a "Cleaning Page." Navigate through the following options on the printer LCD screen:

  1. Setup

  2. Printer Maintenance

  3. Print Quality Tools

  4. Cleaning Page

Printing the cleaning page will usually clear the printer's rollers of stray ink that is causing print issues.

What if printing a "Cleaning Page" helps, but the issue keeps coming back?

It's possible the paper you are using is not compatible with the printer. When toner doesn't print properly to a page, it can end up on the rollers where it will cause streaks on later pages. Try printing another cleaning page or try a different type of compatible paper.

If you continue to have issues, the toner cartridge may be defective and may need to be replaced.

HP's instructions
VxAdmin Supply List