VxSuite User Manual - v4
  • VotingWorks Overview
  • VxAdmin System Setup
    • VxAdmin Hardware Setup
    • Configure VxAdmin
    • Save Election Package
    • Smart Cards and User Roles
    • USB Formatting
    • VxAdmin Diagnostics
    • Unlocking & Locking
    • VxAdmin Printer FAQs
  • VxAdmin Error Messages
  • VxScan
    • Configure VxScan
    • Printer Management
    • Scanner Management
    • VxScan Diagnostics
    • VxScan Error Messages
    • Additional Poll Worker Actions
    • Additional VxScan Settings
  • Logic & Accuracy Pre-Election Testing
    • L&A Overview
    • L&A Cleanup
    • Setup Inspection
  • Election Day Guides
    • VxScan Setup
    • Opening Polls
    • Assisting Voters
    • Closing Polls
    • Packing Up VxScan
  • Election Night Guides
    • Tally Results
    • Write-In Adjudication
    • Manual Tallies
    • Reports
    • Mark Results as Official
  • After Election Night
    • Retaining & Removing Election Files
    • Post-Election Audit Resources
  • Checklists
    • Overview
    • New Hampshire Checklists
    • Pre-Election Setup Checklist
    • L&A Testing Checklist
    • Poll Worker Checklist
    • Election Night Checklist
  • Miscellaneous
    • Signed Hash Validation
    • Setting Date & Time
    • Operational Environment
    • Seal Recommendations
    • Supply List
  • VxCentralScan
    • VxCentralScan Hardware Setup
    • Configure VxCentralScan
    • Central Scanning
    • Election Night Checklist - VxCentralScan
    • Retaining and Removing Files - VxCentralScan
    • VxCentralScan Diagnostics
  • VxCentralScan Error Messages
  • VxMark
    • VxMark Hardware Setup
    • Configure VxMark
    • Open and Close Polls
    • Voting Sessions
    • Voting Session Language & Settings
    • Packing Up VxMark
    • VxMark Error Messages
    • VxMark Diagnostics
    • Retaining and Removing Files - VxMark
    • VxMark Checklist
  • System Maintenance Manual
    • Maintenance Overview
    • VxAdmin & VxCentralScan Maintenance Manual
    • VxScan Maintenance Manual
    • VxMark Maintenance Manual
    • Approved Parts List
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  1. VxMark

VxMark Diagnostics

PreviousVxMark Error MessagesNextRetaining and Removing Files - VxMark

Last updated 6 months ago

In preparation for an election or in response to issues, the diagnostics interface can help verify VxMark is functioning as expected or pinpoint problems that do arise. Both election managers and system administrators can access the diagnostic interface.

The diagnostics screen shows information about how the machine is configured, how much storage is left on the device, and the current status of the hardware. There are tests for the accessible controller, front headphone input, PAT device input, and printer-scanner

For each component test, simply select Test xxx and follow the instructions on the screen. The results of the most recent test are displayed on the diagnostics screen.

If the headphone or PAT test fails, try to unplug and replug the device and try again. If any test continues to fail, restart VxMark and try again.

Readiness Report

The readiness report can be used as a record of system diagnostic verification. Select Save Readiness Report to save a copy to a USB drive.

Example VxMark Readiness REport