Warranty Model
Estimated Replacement Rates
VxScan (incl ballot box)
VxAdmin
VxCentralScan
VxMark
Estimated Replacement Rate
10 years
10 years
10 years
10 years
Estimated Cost Per Replacement
$7,500*
$2,500*
$2,500*
$7,500*
*Costs quoted here reflect 2024 costs. VotingWorks expects prices to increase over time, in line with US inflation rates.
Estimated Warranty Types and Costs
VotingWorks requires all voting equipment customers to purchase our Technology Repair, Upgrade, Support and Training (“Trust”) Services. TRUST Services will cover warranty for all products purchased. Average annual cost of TRUST Services will not exceed 5% of the equipment purchase price for years 1-10.
Associated Replacement Policies, Services, and Available Maintenance Agreements
A sample TRUST Services Agreement is available here.
Plans for Collecting, Maintaining, and Reporting Data to the EAC to Support and Validate Estimates
VotingWorks will continually collect data on warranty usage at the product level and compile such data into reports. VotingWorks will share this data with the EAC at least every two years.
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