arrow-left

Only this pageAll pages
gitbookPowered by GitBook
1 of 60

VxSuite User Manual - v2

Loading...

Central System Setup

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Precinct System Setup & Diagnostics

Loading...

Loading...

Loading...

Loading...

L&A Testing

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Poll Worker Guides

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Loading...

Election Night Admin Guides

Loading...

Loading...

Loading...

Loading...

Loading...

After Election Night

Loading...

Loading...

Loading...

Loading...

Reference

Loading...

Loading...

Loading...

Pre-Election Setup Checklist

To prepare for an election, complete the following steps:

VxScan Error Messages

VxScan is programmed to intuitively explain to a voter or poll worker problems that may occur with a ballot or the VxScan. The following is a list of potential error messages and the actions a voter or a poll worker should take to remedy the error.

Error Message
Voter Action
Poll Worker Action

Ballot Bag Full*

Ask a poll worker for help.

Replace the full ballot bag with an empty ballot bag. Insert a Poll Worker Card after the ballot bag is replaced and confirm replacement is complete.

Ballot Not Counted

Remove ballot and scan again.

Contact your election administrator to clean the scanner if this message repeats multiple times.

Ballot Not Counted - Live ballot detected. Scanner is in test mode.

Ask a poll worker for help.

Contact your election administrator, scanner is in test mode.

Ballot Not Counted - Test ballot detected. Scanner is in live mode.

Ask a poll worker for help.

Issue the voter an official ballot. Contact your election administrator if you do not have official ballots.

Ballot Not Counted - The ballot does not match the election this scanner is configured for.

Ask a poll worker for help.

Verify the correct ballot was issued to the voter. Contact your election administrator for the correct ballots.

Ballot Not Counted - The ballot does not match the precinct this scanner is configured for.

Ask a poll worker for help.

Contact your election administrator for the correct ballots or to change the precinct on the VxScan.

Ballot Not Counted - The ballot is jammed in the scanner.

Ask a poll worker for help.

Clear the ballot jam and have the voter reinsert their ballot.

Ballot Not Counted - There was a problem reading this ballot. Please scan again.

Remove the ballot and scan again.

If the ballot continues to be unread, spoil the ballot and issue a new one to the voter.

Card is Backwards

Remove the card, turn it around, and insert it again.

Internal Connection Problem

Ask a poll worker for help.

Unplug and replug the power cord (from the power backup if used). If that doesn't remedy the issue, restart the precinct scanner tablet. After power cycling both the tablet and scanner, check visible cord connections. Contact your election administrator to check internal cord connections.

Invalid Card - Remove the card to continue.

Contact your election administrator for a new Poll Worker Card.

No Power Detected

Ask a poll worker for help.

Plug power cord into a live outlet.

Remove Your Ballot - Another ballot is being scanned.

Remove the ballot and wait for the previous ballot to be counted.

Scanner Error - Please ask poll worker to unplug.

Ask a poll worker for help.

Unplug and replug the power cord (from the power backup if used). If that doesn't remedy the issue, restart the precinct scanner tablet.

Screen is Frozen

Ask a poll worker for help.

Restart the precinct scanner tablet. If that doesn't remedy the issue, unplug and replug the power cord (from the power backup if used).

*Note: VxScan will notify the poll worker that the ballot bag is full at 700 voters. However, the ballot bag may be emptied or replaced earlier by inserting a Poll Worker Card and selecting Replace Ballot Bag. Once the ballot bag has been emptied or replaced, select Yes, Resume Voting and remove the Poll Worker Card.

L&A Overview

Logic & accuracy testing (L&A) is meant to ensure that every component of the voting system is operating as expected and has been configured properly for a specific election.

To perform logic & accuracy testing, you will need all the election equipment that you will or might use in the upcoming election, including peripherals like printers and scanners.

The length and complexity of L&A depends on how many different components of VotingWorks you are using. If you are only using VxAdmin and VxCentralScan, use the shorter Central System Checklist. If you're using precinct equipment (VxMark or VxScan), use the Full System Checklist.

Full System Checklist

The following is the master checklist to use for L&A when using VxMarks and VxScans. If you are not using VxMark and VxScan, then you should use the simpler Central System Checklist.

Name

Date

VxAdmin Checklist - Part 1

This checklist needs to be run only once for the entire jurisdiction. Its purpose is to print materials used for later stages of L&A.

Name:

Date:

Full Instructions for this checklist can be found on the Print VxAdmin Test Materials page.

Ballot Style Checklist

Each VxMark unit is configured to a particular precinct. The Ballot Style Checklist should be run for every ballot style that is available at the precinct for which the VxMark unit is configured. This is a checklist of the main Precinct Checklist.

Name:

Date:

VxCentralScan Checklist

The VxCentralScan Checklist should be run for each VxCentralScan station. If your VxCentralScan is not yet set up or configured, see VxCentralScan Hardware Setup and Configuring VxCentralScan.

Name

Date

Full Instructions for this checklist can be found on the Scan Test Decks with VxCentralScan page.

VxAdmin Checklist - Part 2

You've already printed test decks, scanned them, and saved their results as CVR files. In this final step, we combine all the CVR files from VxScan and VxCentralScan to confirm the results are correct.

Name

Date

For every USB drive:

After all files are loaded:

Full Instructions for this checklist can be found on the Tally Test Results page.

Poll Worker Training Video

Setting Up and Opening Polls

There are two main pieces of equipment that you will set up at your polling place:

  • VxScan: a scanner where voters will cast their ballots and precinct results will be tabulated

  • VxMark: an accessible ballot-marking device (a.k.a. voting machine) where voters can vote on a touchscreen and print their ballot. The VxMark's connected printer will also be used to print polls open and polls closed reports

Use the following guides to set up the equipment before you open polls:

VxScan Setupchevron-rightVxMark Setupchevron-right

Use the following guide when you want to open polls to allow voting to begin:

Opening Pollschevron-right

Closing Polls and Packing Up

At the end of the voting period, use the following guides to close the polls, print the results, and pack up the equipment:

Closing Pollschevron-rightPacking Up VxScanchevron-rightPacking Up VxMarkchevron-right

Election Night Checklist

On election night, you will need the VxCentralScan (laptop and scanner) and VxAdmin (laptop and printer).

hashtag
Central Scanning

hashtag
VxScan USB Retrieval

hashtag
Tallying and Saving Results

Final Post-Election Checklist

hashtag
Processing Late Ballots

VotingWorks

Open-source software, commercial off-the-shelf hardware, and paper ballots.

This guide walks you through the complete process to set up, test, and operate on election day.

If you have any questions, please don't hesitate to reach out to the VotingWorks team by emailing [email protected]envelope or calling (510) 426-9991.

hashtag
System Overview

VotingWorks consists of two subsystems:

  1. Central System: all the equipment necessary for use at election central for on-demand ballot printing, election programming, central batch ballot scanning, and results tabulation.

  2. Precinct System: all equipment necessary for use at the precinct to scan hand-marked ballots and provide an accessible ballot marking device for voters unable to hand mark paper ballots.

hashtag
Central System

VotingWorks Central System includes two products:

  1. VxAdmin: the main tool for local election administrators, which programs elections, prints ballots, and tabulates results on election night.

  2. VxCentralScan: a central scanner used for rapidly scanning absentee ballots on election night.

Central System: VxCentralScan (left) and VxAdmin (right)

hashtag
Precinct System

VotingWorks Precinct System consists of two portable, self-contained products:

  1. VxMark: an accessible ballot marking device and attached printer that produces a voter-verifiable paper ballot.

  2. VxScan: a voter-facing precinct scanner that scans paper ballots and notifies voters of ballot issues for second-chance voting.

Voters at the precinct vote on hand-marked paper ballots with the ability to vote on a VxMark if requested. After marking ballots, all voters scan their ballots using VxScan.

Open Precinct System: VxMark BMD (left), VxMark printer (middle), VxScan (right)
Closed Precinct System: VxMark BMD (left), VxMark printer (middle), VxScan (right)

hashtag
Paper Ballots

All votes cast using VotingWorks are on paper ballots for security and post-election auditing.

There are two types of VotingWorks paper ballots:

  • Hand-marked paper ballot

    • All absentee voters will receive a hand-marked paper ballot that is printed on-demand. Absentee ballots are scanned by election administrators using a high-speed central scanner (VxCentralScan).

    • Most in-precinct voters will receive a hand-marked paper ballot that is printed in-bulk or on-demand. Precinct ballots are scanned by voters using a precinct scanner (VxScan).

  • Machine-marked paper ballot (via ballot marking device)

    • In-precinct voters may request to use the accessible ballot marking device (VxMark), which prints a voter verifiable paper ballot. Machine-marked precinct ballots are scanned by voters using the same precinct scanner (VxScan).

Sample Hand-Marked Paper Ballot

VxAdmin Hardware Setup

Part of the Central System, VxAdmin is used by local election administrators to program elections, print ballots, and tabulate results on election night.

hashtag
Hardware Overview

VxAdmin is a commercial off-the-shelf (COTS) laptop pre-installed with VotingWorks software and an HP printer. All USB drives, cords, adapters, and programmable smartcards needed to operate the system are included and stored in an orange case.

hashtag
VxAdmin Setup

VxAdmin can be set up through the following steps:

  1. Unbox and Setup Printer:

Remove printer and power cord
Plug the power cord into the back of the printer and into an outlet
Press the power button to turn on

2. Setup VxAdmin laptop:

Open the case by lifting the latches
Remove laptop
Remove components
Plug components in

VxAdmin hardware setup is complete.

Configure VxAdmin

For each election, you will configure VxAdmin by loading your election definition file. VxAdmin is compatible with multiple types of election definition files including Mississippi’s State Election Management System (SEMS) format.

hashtag
Download SEMS Files

Before creating an election, you'll need to download two files from SEMS (be sure to complete the SEMS Generate Ballot Styles step first):

  1. On the SEMS home page, select Election Management under Elections

  2. In the Election Management view, select Ballot Styles on the left-hand navigation

  3. In the Ballot Styles view, select Ballot Styles in the top toolbar, then select Export and then Election Details.

  4. In the Export Election Details file dialog, select Browse and point to the USB drive to save the file. Select Export to save the file to the V: drive. The main SEMS file should be named COUNTYID_DATE.txt and the candidate mapping SEMS file should be named COUNTYID_CANDMAP_DATE.txt.

hashtag
Load Election Files

When VxAdmin is not configured, the screen will display Configure VxAdmin.

Configure VxAdmin

SEMS files can be loaded to define an election in a self-service fashion. Due to frequent irregularities in SEMS data, however, many customers prefer that VotingWorks check and convert their SEMS files into a VotingWorks election definition file.

hashtag
Option 1: From SEMS Files

You must have the two election details files exported from SEMS saved to a USB drive. Insert the USB drive into the VxAdmin laptop's USB hub. In the top-right of the screen, the text should change from No USB to Eject USB .

Select Convert from SEMS files to open the SEMS file conversion page. Then select SEMS main file.

Convert from SEMS files
SEMS main file

Next, select the main SEMS file which should be named COUNTYID_DATE.txt. Select Open. ✓ Loaded SEMS main file will display when loaded.

Select main SEMS file
Loaded SEMS file displayed

Next, select SEMS candidate mapping file to open the SEMS candidate mapping file. Select the SEMS Candidate Mapping file which should be named COUNTYID_CANDMAP_DATE.txt. Select Open.

Select SEMS candidate mapping file
Select SEMS CANDMAP file

Once complete, the Definition tab will display all of the details of your election.

hashtag
Option 2: From VotingWorks Election Definition File

Save the election definition file provided by VotingWorks to a USB drive. Insert the USB drive into the VxAdmin laptop's USB hub. In the top-right of the screen, the text should change from No USB to Eject USB.

Select Select Existing Election Definition File.Select the file from the USB drive and select Open.

Select existing election definition file
Select .json file

Once complete, the Definition tab will display all of the details of your election.

hashtag
Remove Election

If you need to change an election definition or reset VxScan for the next election, you must remove the election definition.

Select the Definition tab and scroll to the bottom. Select the red Remove Election button.

Remove Election

After confirming that you want to remove the election definition and results data, you will return to the initial VxAdmin configuration screen. From there you can re-configure VxAdmin and load a new election definition file by repeating the steps above.

Review Definition & Proof Ballots

Note: the following steps must be completed by the System Administrator.

Once VxAdmin is configured, review the election definition and proof ballots.

First, in the Definition tab, review the Election Metadata.

Then review each contest's data by selecting a contest button. Carefully review the contest to ensure all of the candidates are included, their party labels are correct (if applicable), and their names are spelled correctly.

After each contest's information has been reviewed, take some time to review the ballot samples.

All ballot samples are found in the Ballots tab. The list may be sorted by Precinct or Style using the buttons to the right of Sort number of ballots by:.

To proof or print a ballot, select View Ballotto the left of the ballot to review or use the Print All button to print a copy of each ballot.

View Ballot to display a ballot for review or Print All to print each ballot for review

The ballot preview will display the ballot, exactly as it will print, for easy proofing and printing. You can toggle between Absentee and Precinct ballots as well as Print or Save the Ballot as PDF.

Toggle between Absentee and Precinct, Print of Save the Ballot

hashtag
The All Contests Ballot

One ballot in this view provides a look at all contests across all ballot styles on one ballot. For example, if a county has five county commission districts, this ballot will show each contest on one ballot. It should only be used for display or ballot proofing. It's Precinct and Ballot Styles are listed as All in the list of ballots.

hashtag
Edit Election Definition

If you find any errors while proofing the definition or ballots, you have one of two options.

If you imported directly from SEMS, you should make changes directly in SEMS, re-export the SEMS files, and then re-configure VxAdmin with the new SEMS files. It's necessary to make edits in SEMS first so that the two systems match when you send files to SEMS at the end of an election.

If you imported a VotingWorks-provided definition file, please reach out to VotingWorks for help editing the election definition.

Smartcards

Smartcards can only be created by a System Administrator

hashtag
Overview

Smartcards are used to configure and operate equipment. It's the same technology as the chip in your credit card, but is instead used to enable election administrators and poll workers to configure and operate the equipment. There are three types of cards: System Administrator, Election Manager, and Poll Worker Cards.

Smartcards

hashtag
System Administrator Cards

System Administrator Cards allow an election administrator to create/load an election definition, proof sample ballots, create smartcards, and remove the election definition from VxAdmin. This card is also used to perform software updates on all machines.

System Administrator Cards should only need to be used at the very beginning and very end of an election. Keep this card in a secure location when not in use and from election to election.

hashtag
Election Manager Cards

Election Manager Cards allow election administrators to use central system devices and configure precinct system devices. Election Managers are responsible for:

  • printing ballots

  • preparing L&A materials

  • centrally scanning ballots

  • configuring precinct equipment

  • tallying CVRs

  • printing and saving results

Election Manager Cards should only be used by election administrators and should be kept secure at all times.

hashtag
Poll Worker Cards

Poll Worker Cards allow poll workers to manage election day precinct tasks, including:

  • Opening the polls

  • Activating voter sessions on VxMark

  • Closing the polls

  • Printing precinct tally reports

Every precinct will need at least one Poll Worker Card in order to operate the polls.

hashtag
Creating Cards

For each election, you will create Election Manager and Poll Worker Cards specifically for that election. Smartcards can be created quickly and easily with VxAdmin, in the Smartcards tab.

You will use the HID Omnikey Card Reader provided with VxAdmin to program a card. Simply insert the card of your choice and select the correct button for the card.

When creating an Election Manager card, the screen will provide you with a unique PIN for that card. Keep the PIN secure. When creating a Poll Worker card, the screen will simply confirm the card is created.

Election Manager Card confirmation screen with PIN
Poll Worker Card confirmation screen

To create an additional System Administrator Card or reset the PIN, select Create System Administrator Cards from the Election Cards screen. If a PIN already exists, a Reset Card PIN button will appear. If the card is not programmed a PIN will be generated.

hashtag
Unprogramming Cards

If a card has already been programmed, when you insert the card into the card reader, a prompt to Unprogram Card will be displayed. Select the Unprogram Card button to clear the card.

Select Unprogram Card

Ballots

Note: the following steps must be completed by an Election Manager.

To print, view, or save ballots, use an Election Manager card to access VxAdmin. All ballot styles are found in the Ballots tab.

hashtag
Print or Save a Ballot

Select three options before printing a ballot:

  • Official or TestorSample

  • Absentee or Precinct

  • Number of copies

Once selected, simply click Print [Number] [Mode] [Type] Ballot(s) to print your desired ballot(s). VxAdmin prints 1 Official Absentee ballot by default. To save a PDF, select Save Ballot as PDF.

hashtag
Official vs. Test vs. Sample Ballots

hashtag
Official Ballot

Official ballots should only be printed for marking by voters. These ballots are titled Official Ballot in the top-left ballot corner and will be tabulated when VxScan or VxCentralScan is in Live mode.

The number of official ballots printed can be found under the Reports tab by selecting Printed Ballots Report. The report can be reviewed on screen or printed.

Reports tab, Printed Ballots Report
Report can be reviewed on screen or printed

To have official ballots printed by a vendor, use the .pdfs found in the ballot package.

hashtag
Test Ballot

A test ballot should be used for testing purposes. Test ballots appear the same as an official ballot but are titled Test Ballot in the top-left ballot corner.

Test ballots will not be tabulated by default and are only read by the VxScan or VxCentralScan when in Test mode.

Sample Ballot

A sample ballot should be used for proofing, display, or demonstration use. Sample ballots will not be read by VxScan. Sample ballots are also available as .pdfs in the ballot package. The .pdfs can be used to print them on larger paper.

hashtag
Absentee vs. Precinct Ballots

An absentee ballot should be used for absentee voting and a precinct ballot should be used for all precinct voters, including affidavit, curbside, and emergency voters. Absentee and precinct ballots are the same with the exception of a label printed in the top-left corner and on every page footer for absentee ballots. With a color printer, the label is printed as white text on purple background. With a black-and-white printer, the label is printed as white text on grey background.

Absentee header in color

If printing ballots outside of VxAdmin, please review the Ballot Printing Specifications page for important instructions.

Save Ballot Package

Note: the following steps must be completed by an Election Manager.

hashtag
Save Ballot Package

To configure VxCentralScan and VxScan you must first save the ballot package from VxAdmin to a USB drive. Navigate to the Ballots tab in VxAdmin and select Save Ballot Package.

Ballots tab, select Save Ballot Package

You will be prompted to insert a USB drive. Once you insert a USB drive, the screen updates and prompts you to save the ballot package. Select Save.

No USB drive detected
Save ballot package

VxAdmin will generate the ballot package of all ballot styles, saving it automatically on the USB drive. You don't need to worry about the exact file location, but if you do want to look for it later, the file will be saved inside the ballot-packages folder.

Once the file is saved, VxAdmin prompts you to eject the USB drive. Select Eject USB.

Generating ballots
Eject USB

After a few seconds, it is safe to remove the USB drive.

VxCentralScan Hardware Setup

Part of the Central System, VxCentralScan is used by local election administrators to rapidly scan ballots.

hashtag
Hardware Overview

VxCentralScan is a commercial off-the-shelf (COTS) laptop pre-installed with VxCentralScan software pre-installed and a Fujitsu scanner stored in tan cases.

VxCentralScan in cases
VxCentralScan set up

hashtag
VxCentralScan Setup

VxCentralScan can be set up through the following steps:

  1. Unbox and Setup Scanner:

Remove scanner and power cord from case
Attach and pull out paper trays
Plug cords in
Press the power button to turn on

2. Setup VxCentralScan laptop:

Lift the latches
Remove laptop
Remove components
Plug components in

VxCentralScan hardware setup is complete.

Configure VxCentralScan

hashtag
Save Ballot Package

To configure VxCentralScan, you must first save the ballot package from VxAdmin to a USB drive.

hashtag
Load Ballot Package

Once you have the ballot package saved to a USB drive, you can load the file to VxCentralScan.

When turned on and authenticated, the VxCentralScan laptop will display the Load Election Configuration screen, prompting you to insert a USB drive. Insert the USB drive with the ballot package saved from VxAdmin. After a few seconds, VxCentralScan will display all ballot packages found on the USB drive. Selectthe correct ballot package.

Load election configuration
Select ballot package

As the package loads, the screen will read Uploading ballot package # of # and VxCentralScan will load each ballot style in the ballot package. When loading is complete, VxCentralScan prompts you to eject the USB drive. Select Eject USB and remove the USB drive.

Uploading ballot package
Successfully configured - eject USB

VxCentralScan is now configured and in Test Mode. The screen will show No ballots have been scanned and election summary information (name, date, county, etc.) will be shown at the bottom of the screen.

VxCentralScan in test mode

VxCentralScan is now ready for scanning. To learn how to scan ballots with VxCentralScan, please reference our central scanning guide.

Central Scanningchevron-right

hashtag
Remove Election

To remove a ballot package and reset VxCentralScan:

  1. Select Admin from the main scanner screen

  2. Select Delete Election Data from VxCentralScan.

Select Delete Election Data

Confirm by selecting Yes, Delete Election Data.

And one more time, by selectingI am sure. Delete all election data.

You can now re-configure VxCentralScan with a different ballot package.

Unlocking/Locking Hardware

hashtag
Unlocking

VxAdmin and VxCentralScan require users to use an Election Manager Card and a security code to login. Both machines have a smartcard reader as shown below.

Laptop on and locked

Both machines will display Machine Locked when turned on. To unlock the machine, insert your Election Manager Card into the attached card reader.

Election Manager Card in card reader
Locked screen

Enter the card security code and remove your Election Manager Card.

Enter card security code
circle-info

Note: A System Administrator Card may also be used to unlock VxAdmin.

hashtag
Locking

Any time a machine will be left unattended, be sure to lock the machine by selecting Lock Machinein the upper right hand corner of the screen.

VxAdmin

VxCentralScan

Setting Date & Time

hashtag
VxAdmin

Using a System Administrator card in VxAdmin, select Settings.

Select Settings

The time VxAdmin is set to is displayed under current date and time. The time is automatically updated for Daylight Savings Time. If the date or time needs to be updated, select the button with the date and time. Update the date and time and select Save.

Select date and time button
Update and select Save

hashtag
VxCentralScan

In VxCentralScan, the current date and time is shown in the Admin Actions screen. The time is automatically updated for Daylight Savings Time.

If the date or time needs to be updated, select Update Date and Time. Update the date and time and select Save.

Select Update Date and Time
Update and select Save

Formatting USB Drives

If reusing a USB drive from a previous election, follow these steps to reformat the drive. Reformatting clears all data from the drive.

Using a System Administrator card in VxAdmin, select Settings.

Select Settings

Make sure the USB drive is plugged into VxAdmin and select Format USB Drive.

Select Format USB Drive

Select Format USB drive to format the drive and clear all data.

Select Format USB drive

Demo Election Definition

VxAdmin has a demo election definition built in to provide election administrators an election that is more practice and demonstration friendly. Use the demo election to:

  • practice various Election Manager functions

  • provide poll workers with a training election

  • provide voters an opportunity to try the equipment before Election Day.

circle-exclamation

Note: the demo election should not be configured after a live election has been configured. If using this election for poll worker or voter training be sure to create Smartcards, save the Ballot Package, and print Ballots before configuring a live election.

To configure VxAdmin with the demo election, select Load Demo Election Definition from the Configure VxAdmin screen.

Load Demo Election Definition

From the Ballots tab, you can view the contests and candidates on the demo election. Follow all other VxSuite procedures to use this election for practice and demonstration purposes.

Configure VxScan

Before you configure VxScan, you must setup the machine. Follow the steps in the Poll Worker VxScan Setup Guide.

To configure VxScan, you must do two things:

  1. Save the ballot package to a USB drive.

  2. Create an Election Manager Card.

hashtag
Loading The Ballot Package

An unconfigured machine will prompt you to insert a USB drive with the election's ballot package.

After you insert the USB drive, VxScan will automatically begin loading all ballot styles for the election.

If the USB drive contains multiple ballot packages, VxScan will use the most recent.

After the ballot package is done loading, the Polls Closed screen will display in Testing Mode.

VxScan in Testing Mode

hashtag
Setting Precinct

Once configured, VxScan will be setup for All Precincts, which means that it will accept and tabulate ballots from all precincts. If you are using VxScan to service a vote center or otherwise have more than one precinct's voters casting ballots at a single location, then you may want to leave VxScan set to All Precincts.

In most cases, you will set VxScan to only accept ballots for one precinct. In order to do so, you will need the Election Manager Card configured for the current election. To select the precinct, insert the Election Manager Card into the card reader and select the precinct dropdown to open a list of all precincts.

Select All Precincts

Select a precinct in the dropdown list.

Your chosen precinct will appear on the precinct button and in the lower left-hand corner of the screen.

hashtag
Setting Mode

Use the toggle button to switch between Testing Mode and Live Election Mode. You will want to put the machine in Testing Mode before Logic and Accuracy Testing and return it to Live Election Mode after Logic and Accuracy Testing and before Election Day.

hashtag
Calibrating the Scanner

Before each election you must calibrate the VxScan's sensors to ensure the scanner accurately identifies marks. It may be easiest to incorporate calibration into Logic and Accuracy Testing. Calibration requires a sheet of blank paper of the same type as your ballots.

Select Calibrate Scanner on the admin screen to start the calibration process.

Select Calibrate Scanner

VxScan will prompt you to insert a blank piece of paper. Insert a piece of blank paper. The scanner will grip the paper and an option to Calibrate will appear. Select Calibrate and VxScan will slowly process the piece of paper.

Insert blank sheet
Select Calibrate

After calibration is complete, retrieve the blank piece of paper from inside the ballot bag. If you are calibrating during Logic and Accuracy Testing, you may choose to leave the paper in until you retrieve all testing materials and confirm the ballot bag is empty at the end of testing.

hashtag
Remove Election

To remove a ballot package and reset VxScan:

  1. Insert an Election Manager Card

  2. Select Delete All Election Data from VxScan.

Select Delete All Election Data from VxScan

Confirm your selection by selecting Yes, Delete All.

Select Yes, Delete All

You can now re-configure VxScan with a different ballot package.

Configure VxMark

Configuring VxMark requires an Election Manager Card - see Smartcards for information on how to program Election Manager Cards for your election.

Turn the VxMark on. VxMark is Not Configured will be displayed on the screen.

Insert your Election Manager Card into the card reader and select Load Election Definition.

Load Election Definition

When complete, the Election Manager Actions screen will be displayed. Select the precinct drop-down menu and select the precinct the VxMark will be used in.

Select Precinct

Your VxMark is now configured. The VxMark will be in Testing Mode. In Testing Mode, the VxMark will operate exactly as it does in Live Election Mode except:

  • All ballots printed will be test ballots that cannot be tabulated alongside live ballots

  • The starting screen and the Election Manager Actions screen will indicate Testing Mode in an orange box

Remove the Election Manager Card and your VxMark is ready for L&A testing.

hashtag
Remove Election

To remove a ballot package and reset VxMark:

  1. Insert an Election Manager Card

  2. Select Unconfigure Machine.

Unconfigure Machine

You can now re-configure VxMark with a different ballot package.

VxMark System Diagnostics & Troubleshooting

Information about power, the printer, and accessible controller can be viewed in the System Diagnostics screen of the VxMark. To navigate to the System Diagnostics screen, insert a Poll Worker Card and select View Other Actions.

View Other Actions

Next, select System Diagnostics.

System Diagnostics

The following information will be displayed on the screen. It provides details on each component of the VxMark, allowing for easy troubleshooting.

hashtag
Printer Status

If the diagnostics show warnings about the printer, such as the need to replace the toner cartridge, the status will need to be refreshed after corrections have been made to the printer. Select Refresh Printer Status to see the updated status.

hashtag
Accessible Controller Troubleshooting

If an accessible controller is not functioning properly, there are two ways to troubleshoot. The first is a quick reset.

Insert a Poll Worker card into the VxMark and select Reset Accessible Controller.

Reset Accessible Controller

If the reset does not remedy the problem, go to the System Diagnostics screen by selecting System Diagnostics.

System Diagnostics

Then select Start Accessible Controller Test and follow the prompts on the screen using the accessible controller to navigate.

Start Accessible Controller Test

Central System (only) Checklist

This checklist is for jurisdictions who are using the VotingWorks central system (VxAdmin and VxCentralScan) without the precinct system (VxMark or VxScan). It only needs to be run once per election. If you are using any precinct equipment, skip to the next section. Links after each section point to articles with more details on the individual steps.

Name

Date

hashtag
VxAdmin - Part 1

Full Instructions for this checklist can be found on the Print VxAdmin Test Materials page.

hashtag
VxCentralScan

Repeat the following for each VxCentralScan station:

Full Instructions for this checklist can be found on the Scan Test Decks with VxCentralScan page.

hashtag
VxAdmin - Part 2

Repeat the following for each VxCentralScan USB drive:

Full Instructions for this checklist can be found on the Tally Test Results page.

hashtag
Cleanup

Full Instructions for this checklist can be found on the L&A Cleanup page.

Precinct (VxScan + VxMark) Checklist

This Precinct Checklist is appropriate for any precinct using both VxMark as an accessible ballot-marking device and VxScan as a precinct scanner. The equipment is best tested together, as they need matching configurations and will be used together at the precinct. At this point in logic and accuracy testing, both VxScan and VxMark should already be configured.

Name:

Date:

hashtag
Gather Precinct Materials

hashtag
Set Up Equipment

hashtag
Using Equipment

hashtag
Part 1: VxScan - Opening

hashtag
Part 2: VxMark - Opening and Marking Ballots

hashtag
Part 3: VxScan - Casting Votes and Closing

hashtag

hashtag
Part 4: VxMark - Closing

hashtag
Part 5: VxScan - Removing Results

triangle-exclamation

Validate results from the USB drives at VxAdmin.

hashtag
Pack Up and Seal Equipment

hashtag
Seal Tracking

Seal Location
Seal Color
Number

Ballot Box Main Opening

Ballot Box Flap 1

Print VxAdmin Test Materials

hashtag
Print Zero Report

Before starting the testing process, confirm VxAdmin does not have CVRs loaded. Go to the Reports tab and review the ballot counts. They should all be zero. To print a confirmed zero report, select Unofficial Full Election Tally.

Print Unofficial Election Tally Report

hashtag
Print L&A Package

To print the remaining test materials, select the L&A tab and then select List Precinct L&A Packages.

List Precinct L&A Packages

Print Packages for All Precinctsor for a specific precinct.

Print Packages for All Precincts or select a specific precinct

Each L&A Package will print:

  • Precinct Tally Report (expected results of the precinct)

  • Pre-voted VxMark test ballots

  • Pre-voted hand-marked test ballots

  • Two blank hand-marked test ballots (one remains blank, one is hand-marked by an election administrator to replace a pre-voted hand-marked test ballot)

  • One overvoted hand-marked test ballot

hashtag
Print Full Test Deck Tally Report

The Full Test Deck Tally Report is the results we expect after scanning all test decks through all systems (VxScan and VxCentralScan). To print the Full Test Deck Tally Report, go to the L&A tab and select Print Full Test Deck Tally Report.

Print Full Test Deck Tally Report

After printing, you can set aside the results report until test deck tabulation.

hashtag
Last Steps

Verify all of the items above printed for each precinct.

VxAdmin Test Materials

Scan Test Decks with VxCentralScan

Before scanning each test deck, confirm that the election information in the footer is correct.

If VxCentralScan is not already configured, please follow the instructions to configure VxCentralScan for the election.

hashtag
Toggle Test Mode

All test deck scanning must be performed in test mode. If VxCentralScan is not already in test mode, change the mode. To change mode, select Adminat the top right of the screen.

Select Admin

Select Toggle to Test Mode. Changing modes zeros out all existing scans in the previous mode.

Toggle to Test Mode

Once in test mode, confirm the Machine is in Testing Mode is shown at the top of the screen and No ballots have been scanned is displayed.

hashtag
Scan Test Deck

Before scanning, take at least one ballot from the test deck and flip it upside down, then replace on the stack. Next, take at least one ballot from the test deck and flip it back to front, then replace on the stack.

Load the stack of ballots into the feeder tray of the scanner. VotingWorks recommends loading no more than 50 ballot sheets at at time.

From VxCentralScan, select Scan New Batch. Ballots feed through the scanner automatically and the number of ballots scanned will increase as each ballot is scanned under Ballot Count. A timestamp will appear under the Finished At header when a batch is done scanning. Repeat the scanning process until all ballots are scanned.

Scan New Batch

Next, scan the additional test ballots created. One is blank and one should be marked with an overvote. Verify the scanner requests each ballot be adjudicated before proceeding.

Once finished scanning, confirm that the ballot count listed onscreen matches the number of ballot sheets in the test deck.

hashtag
Save Cast Vote Records

To save the Cast Vote Record (CVR) of scanned results, select Save CVRs in the top right.

Save CVRs

A prompt will appear prompting you to insert a USB drive. Once you do, the USB drive is detected in a few seconds, and saving can be done automatically by selecting Save. Once the CVR file has been saved to the USB drive, select Eject USB. When complete, the CVRs Saved screen will prompt you to close and eject the USB drive.

Save
Eject USB
Close

hashtag

Tally Test Results

The following should be repeated for each USB drive and CVR file saved from VxScan and VxCentralScan.

hashtag
Load CVRs

First select the Tally tab and then select Load CVR Files.

Once you insert a USB drive with CVRs, you should automatically see the CVR files you may load. Select Load next to the file you want.

Select Load

When loaded, confirm that the presented file name, count and precinct(s) are as expected. You may also review the ballot count by precinct and view any unofficial tally reports in the Reports tab.

hashtag
Print Tally Report

Once reviewed, go to the Reports tab and select Unofficial Full Election Tally Report.

Unofficial Full Election Tally Report

A preview of the report will be on screen. Select Print Report to print the report or Save Report as PDF to save the election tally to a USB drive.

Print or Save Report

hashtag
Compare Results

Compare the expected test deck results report to the tally report. These reports should match exactly unless only using VxCentralScan and the hand-marked test ballots. If desired, you may also manually tally the test deck ballots and check that manual tally against the scanned results.

Comparing the Test Ballot Deck Tally Report (left) which the Unofficial Full Election Tally Report (right)

L&A Cleanup

hashtag
Remove CVR Files from VxAdmin

To finish L&A, select Remove CVR Files to clear VxAdmin of CVRs in preparation for election day. Confirm by selecting Remove CVR Files in the popup confirmation screen.

Remove CVR Files

hashtag
Toggle VxCentralScan to Live Mode

After you have removed CVR files from VxAdmin, you'll also need to change VxCentralScan from Test mode to Live mode. To change modes, select Admin and then Toggle to Live Mode.

Toggle to Live Mode

hashtag
Toggle VxMark to Live Mode

Insert the Election Manager Card into VxMark to show the Admin Screen, and select Live Election Mode.

Live Election Mode

Remove the Election Manager Card, and confirm that the VxMark is in live mode by ensuring there is no orange Test Mode banner and Polls Closed is displayed.

hashtag
Toggle VxScan to Live Mode

Insert the Election Manager Card into VxScan to show the Administrator Settings Screen, and select Live Election Mode.

Toggle to Live Election Mode

Remove the Election Manager Card, and confirm that the VxScan is in live mode by ensuring there is no orange Test Mode banner and Polls Closed is displayed.

Poll Worker Checklist

hashtag
Equipment Setup

hashtag
Open Polls

hashtag
Assisting Voters

hashtag
Helping a voter vote at VxMark

hashtag
Helping a voter cast their ballot at VxScan

hashtag
Close Polls

hashtag

hashtag
Packing Up Equipment

You can find this checklist and guides for the equipment online at https://docs.voting.works/vxsuite/poll-worker-guides

VxScan Setup

Part of the Precinct System, the VxScan scans, stores, and tabulates ballots hand marked by voters or ballots printed by voters via the VxMark.

hashtag
Hardware Overview

VxScan is in a tamper-evident blue container that may be rolled like a suitcase. Inside is an additional tamper-evident blue container used to store scanned ballots.

VxScan with ballot box inside
VxScan and ballot box

hashtag
VxScan Setup

The VxScan should be set up on its own table and the table should be located somewhere between the privacy booths and the exit to the polling place. VxScan can be set up through the following steps:

  1. Open the container:

Break the seal
Unzip the top compartment

2. Plug VxScan into the power backup:

Remove power cord
Plug into a white outlet
Plug power backup into outlet
Turn power backup on

3. Prepare the scanner:

Lift the screen up
Attach the tray

4. Ensure ballot bag is sealed into the scanner with one seal on each latch.

circle-exclamation

If the ballot bag is not secured, contact your election administrator for further instruction.

VxScan hardware setup is complete.

VxMark Setup

Part of the Precinct System, the VxMark is an accessible ballot marking device that gives voters the ability to mark their choices and print their ballot from a touchscreen.

hashtag
Hardware Overview

VxMark is in a self-contained black case and the HP printer is inside a gray rolling case.

hashtag
VxMark Setup

The VxMark should be set up on a different table than the VxScan, in a place that provides a voter using the device privacy to vote and print a ballot. VxMark can be set up through the following steps:

  1. Unbox and setup printer:

Remove printer and power cord
Plug the power cord into the back of the printer and into an outlet
Press the power button to turn on

2. Setup VxMark:

Open the case by lifting the latches
Prepare components
Plug headphones into accessible controller
Turn the VxMark on with the power button
Remove the privacy screen
Set up the privacy screen

VxMark hardware setup is complete.

Opening Polls

hashtag
Opening Polls on VxScan

After VxScan is initially turned on, it will show the Polls Closed screen.

circle-exclamation

If there is an orange banner that says "Testing Mode" on the screen, contact your election administrator immediately to prepare the machine for the election.

To open the polls, a poll worker must insert their Poll Worker Card into the card reader behind the screen. The front of the Poll Worker Card must be facing away from the screen. To open the polls, select Open Polls for [Precinct Name].

The Polls Opened Report will save to the Poll Worker card. Remove the Poll Worker card from VxScan and go to the VxMark to print the report.

hashtag
Printing the Polls Opened Report

To print the report, insert the Poll Worker card into the VxMark's card reader. Select Open Polls and Print Reportto open the polls and print the Polls Opened Report. The Polls Opened Report also serves as the precincts Zero Report.

Two copies of the report will print from the VxMark's printer. All contest totals should be zero. Below is an example of the Polls Opened Report:

Polls Open Report - Cover Page
Polls Open Report - Results Page

circle-exclamation

If "Machine is in Testing Mode" is displayed on the VxMark poll worker screen, contact your election administrator immediately to prepare the machine for the election.

Assisting Voters

hashtag
Casting Ballots

VxScan is ready to accept a new ballot whenever it displays Insert Your Ballot Below.

A voter can then push their ballot onto the tray and into the scanner. When a ballot is properly inserted, the scanner will grip the ballot. If a ballot is inserted at an angle, the scanner may push the ballot back into the voter's hands without scanning, the voter should simply re-insert their ballot. VxScan will then scan the ballot by pulling it in and show the following screen.

If the ballot has no errors, the ballot will go into the ballot box and the screen will show that the ballot has been counted.

After a few seconds, VxScan will return to the Insert Your Ballot Below screen in preparation for the next voter.

If the ballot was not counted because of an issue, the scanner will push the ballot back toward the voter but maintain a grip on it. There could be any of the following issues with the ballot.

hashtag
Overvoted Ballots

The scanner recognized more than the allowed number of votes for a particular race. For example, a voter marked two candidates in a race where they must make a single choice. The voter may have not noticed they made two marks for a single race. More commonly, the voter may have made accidental marks on another bubble. VxScan will warn the voter and indicate which races have too many votes.

If the voter would like to correct their error, they should select Return Ballot and VxScan will return the ballot to the voter. Depending on the applicable laws and regulations, they may void or spoil the problematic ballot and mark their votes on a new ballot.

The voter could also choose to cast their overvoted ballot despite errors. When they do this, their votes are counted in contests for which their ballot has no errors and their votes are not counted in contests for which their ballot has errors. For example, if a ballot has too many votes for mayor but is otherwise acceptable, none of the votes for mayor will be counted but the rest of the ballot will be counted normally. The voter should select Cast Ballot As Is and then confirm by selecting Yes, Cast Ballot As Is.

Select Cast Ballot As Is
Confirm by selecting Yes, Count Ballot As Is

After a ballot is cast and VxScan is done processing it, the screen will return to the Insert Your Ballot Below screen and VxScan is ready to accept another ballot.

hashtag
Undervoted Ballots

The scanner recognized less than the allowed number of votes for a particular race. The voter may have intentionally skipped a race or not. While a voter does not have to vote in each contest, VxScan will warn the voter and indicate which races do not have votes.

If the voter would like to count the ballot as is, they should select Cast Ballot As Is and then confirm by selecting Yes, Cast Ballot As Is. If the voter would like to vote in the contests they skipped, they should select Return Ballot and VxScan will return the ballot to the voter.

hashtag
Blank Ballots

The scanner did not recognize any choices marked in the bubbles of the ballot. The voter may have circled or underlined the names of their choices instead of filling in the bubbles. Also, the voter may have used a writing utensil whose marks are ignored by the scanner, like a red-ink pen. VxScan will warn the voter that their ballot appears blank.

If the voter would like to correct their error, they should select Return Ballot and VxScan will return the ballot to the voter. If the voter would like to count the ballot as is, they should select Cast Ballot As Is and then confirm by selecting Yes, Cast Ballot As Is. No votes will count on a blank ballot.

hashtag
Using VxMark

hashtag
Activating a Ballot Style

If a voter chooses to use the VxMark, you'll need to use your Poll Worker Card to select their ballot. Insert the Poll Worker Card as instructed on the screen.

Then select the ballot style under the Choose Ballot Style heading.

Select the desired ballot style, and the screen changes to indicate that the VxMark has been activated with that ballot style.

Remove the Poll Worker Card and let the voter know they can begin voting by selecting Start Voting.

circle-exclamation

Note: If the wrong ballot style was selected or the voter changed their mind, insert a Poll Worker card and select Deactivate Voter Session.

hashtag
Voting Instructions

The voter will be presented with one contest at a time. They will make a selection by selecting the candidate of their choice.

The voter moves to the next contest by selecting Next.The voter can skip a contest by selecting Next without making a selection. To return to a previous contest, they should select Back.

After working through all contests, a Review Your Votes screen appears that allows the voter to change any vote by selecting Change.

When done reviewing, the voter selects I'm Ready to Print My Ballot. The ballot should begin printing. Once it's done printing, the screen will display instructions for the voter to verify and scan their ballot.

The voter may select the Done button if they wish, but it's not required. The screen will automatically refresh to the starting point after a few seconds.

The voter should take their printed ballot and review it one final time (as able). They should then be directed to VxScan to scan their ballot.

Closing Polls

hashtag
Closing Polls on VxScan

To close the polls on VxScan, a poll worker must insert their Poll Worker Card into the card reader. The card must be facing away from the screen. Select Close Polls for [Precinct Name].

A Close Polls Report is saved to the Poll Worker Card which includes the number of ballots scanned and the tabulated results of those ballots. Take the Poll Worker Card to VxMark to print.

hashtag
Printing the Close Polls Report

To print the report, insert the Poll Worker Card into a VxMark and select Print Tally Report.

Two copies of the report will now print from the VxMark's printer in the following format:

Polls Closed Report - Cover Page
Polls Closed Report - Results Page

Packing Up VxScan

Pack up VxScan through the following steps:

  1. Pack up all components:

2. Seal the container and record the seal number:

Record the seal number on the Equipment Seals Log and store or return the equipment according to your election administrator's directions.

Packing Up VxMark

Pack up VxMark through the following steps:

  1. Unplug and store printer:

Press the power button to turn off
Unplug cords
Place printer and cord in case

2. Store the components:

Remove privacy screen
Store components
Turn VxMark off

3. Close the case and seal:

Record the seal number on the Equipment Seals Log and store or return the equipment according to your election administrator's directions.

Central Scanning

VxCentralScan is a central scanning solution that allows you to quickly scan large batches of ballots. If you are using VxScan at your precincts, then you'll use VxCentralScan to scan absentee and affidavit ballots. If you are not using VxScan at your precincts, then you'll use VxCentralScan to scan all ballots.

Follow the VxCentral Scan Hardware Setup instructions to prepare the system for use.

hashtag
Scan Ballot Batches

Before scanning the first ballot batch, confirm that VxCentralScan displays No ballots have been scanned. If not, go to the Admin menu and select Delete Ballot Data to clear the scanner.

Load a stack of ballots into the feeder tray of the scanner. VotingWorks recommends loading no more than 50 ballot sheets at time. The ballots need to be in a neat stack, unfolded and lying flat, but ballots can be in any orientation (e.g. upside down or backwards is fine).

Select Scan New Batch. Ballots feed through the scanner automatically and the number of ballots scanned will increase as each ballot is scanned under Ballot Count. A timestamp will appear under the Finished At header when a batch is done scanning.

Once the batch finishes scanning, remove it from the output tray on the scanner and place the next stack of ballots in the feeder tray. Repeat the scanning process until all ballots are scanned.

circle-exclamation

Note: If a batch needs to be rescanned, use the Delete button to remove the original scan.

hashtag
Adjudicate Ballots

VxCentralScan will stop scanning and present a review screen if scanning cannot be completed due to a blank sheet, overvoted contest, scan mode mismatch, or an otherwise unreadable ballot sheet. The review screen will display an image of the scanned ballot sheet, the reason why scanning was stopped, and confirm that this ballot sheet has not been tabulated yet.

hashtag
Blank & Overvoted Ballots

hashtag
Original Ballot Scan

If scanning an original voter-marked ballot, remove the last ballot sheet scanned from the scanner output tray and confirm it matches the ballot sheet displayed onscreen. Once removed, select Remove to Adjudicate and confirm that the Ballot has been removed. Once confirmed, the scanner will resume scanning ballots in the batch.

The example below shows an Overvote detected that is being removed for Resolution Board processing.

The removed ballot should be duplicated and prepared for the Resolution Board. Using a red pen, mark the removed ballot as Original and the duplicated ballot as Duplicate with both ballots numbered consecutively. For example, the first ballot removed should be marked as Original #1 and the ballot used for duplication as Duplicate #1. Place both the original and duplicate ballots in an envelope to provide to the Resolution Board.

The Resolution Board will examine the original ballot and mark the duplicate ballot in a manner consistent with the voter’s intent and applicable laws. When all original ballot batches have been scanned, a final batch containing all the duplicated ballots may be scanned to reincorporate these ballots into the tally.

hashtag
Duplicate Ballot Scan

If scanning a duplicated ballot prepared by the Resolution Board, first confirm that the reason presented on screen is valid and that the duplicated ballot should be tabulated as such. VotingWorks recommends scanning all duplicated ballots as the last batch on election night.

To tabulate the duplicated ballot, select Tabulate As Is and then Yes, tabulate ballot as is. The duplicated ballot will be recorded with the condition shown on screen and the scanner will continue scanning the remaining ballots in the batch.

The example below shows a Blank Ballot duplicated by the Resolution Board that is being tabulated as a blank ballot.

Blank Ballot

hashtag
Unreadable Ballots

VxCentralScan may show an Unreadable ballot screen for a properly marked ballot if it's unable to decode ballot information due to page skew, dust, or tampering of the ballot. When a ballot sheet is shown as unreadable, you can safely remove the ballot and re-scan the ballot sheet. If the ballot is unreadable on a second scan, you should remove the ballot and prepare a duplicate ballot for the Resolution Board to review.

Unreadable Ballot

hashtag
Mode Mismatch

A mode mismatch error will appear if the scanner mode (Test or Official) does not match the ballot type (Test or Official) and the scanned sheet will not be tabulated. In these cases, you should either remove the ballot from the stack or switch scanner modes.

The example below shows a Live ballot that was scanned in Test mode.

Mode Mismatch

hashtag
Saving Cast Vote Records (CVRs)

When all ballot batches (including any duplicated ballots) have been scanned, you will need to save the CVRs from VxCentralScan to load into VxAdmin for tabulation.

To save, select Save CVRs in the top right.

Save CVRs

You'll be prompted to insert a USB drive. Once recognized, select Save and then Eject USB.

Save
Eject USB

You don't need to worry about filenames. The save process takes care of that.

Once you've selected Eject USB, you'll see a prompt to Close and may remove the USB drive.

Close and remove USB drive

If using multiple VxCentralScan stations, repeat for each one.

hashtag
Save Backup

After saving the CVR, VotingWorks recommends also taking a backup of all data from the VxCentralScan station. To save a backup, navigate to the Admin menu and select Save Backup. Then navigate to the USB drive in the file dialog and save the backup .zip file. The file may take up to a few minutes to save.

Once saved, select Eject USB and remove the USB drive from VxCentralScan.

Precinct Reporting

On election night, the USB drives will need to be retrieved from the precinct scanners and the ballot boxes secured. The USB drives will be used to tally the results from the precincts.

hashtag
Open VxScan

VxScan will be returned to election administrators sealed.

Complete the following steps to open VxScan:

Verify, remove, and save seal
Open top zipper

hashtag
Remove & Seal Ballot Bag

Next, complete the following steps to remove and seal the ballot bag:

Verify and remove the seals
Remove the ballot box
Zip the ballot box flap, seal and record

hashtag
Remove USB Drive

With the ballot bag removed, you can now open the scanner compartment by lifting the latches on each side.

Find the USB drive in the center and pull it out.

After you have removed the USB drive, make sure you close the metal enclosure and seal VxScan.

Tally Results

hashtag
Tallying CVRs

All tabulation functionality in VxAdmin is available within the Tally tab. Select the Tally tab and then select Load CVR Files.

Load CVR Files

To tally results, each USB drive from the precincts and VxCentralScan must be loaded. One at a time, insert the USB drives. A dialog box will pop up and show you each CVR file saved on the USB drive. Select Load next to the file (live election, correct number of ballots, correct time) you'd like to load.

When loaded, confirm that the presented file name, CVR count, and precinct(s) are as expected. Load CVR files from all of your scanners, VxScan and VxCentralScan. To review the ballot count by precinct and view any unofficial tally reports desired, go to the Reports tab.

After loading your CVR file(s), go to the Reports tab and select Unofficial Full Election Tally Report.

A preview of the report will be on screen. Select Print Report to print the report or Save Report as PDF to save the election tally to a USB drive.

The printed report should look like the image below with the election name and the VotingWorks logo.

Printed Unofficial Full Election Tally Report

hashtag
Separating Absentee from Precinct

You can also print a tabulation report of just the precinct ballots, or just the absentee ballots under Tally Report by Voting Method.

hashtag
Full Results File

A results file may also be saved that contains all of the vote totals separated by contest, candidate, precinct, and vote type in a .csv file format. This allows for custom report creation and/or additional analysis of the election data. To save the results in .csv format, go to the Reports tab and select Save Results.

Save Results

The .cvs file can be opened in any spreadsheet software program and will display the following information. The ID fields (Contest, Selection, etc.) are internal identification numbers.

Save Results for SEMS

VxAdmin saves SEMS-ready results files that include the results tabulated by VotingWorks equipment and, optionally, results exported from GEMS.

hashtag
Save Results for SEMS

circle-exclamation

If you are using TSX machines alongside VotingWorks for absentee ballots, you must first import the results from GEMS. Read the Import GEMS Results appendix and then return here.

To save SEMS results, go to the Reports tab and select Save SEMS Results.

If you haven't inserted a USB drive, you will be prompted to do so. VxAdmin will create a clear filename that includes the date and ask you to confirm that you want to Save. The file will be saved to the USB drive. Eject the USB drive by selecting Eject USB, when the screen indicates it's safe to do so, select Close remove the USB drive.

hashtag
Upload to SEMS

Connect the USB drive with the saved results to a computer connected to SEMS.

In SEMS, navigate to the Election Management view for the corresponding election and select Election Results in the left navigation. From the results view, select Import Results and browse to the results file on your USB drive from the subsequent import dialog. Close the import dialog once you have finished importing. Please note that the USB drive name in SEMS may be different than on your computer.

Your election results should now be presented to you in SEMS. If results are not immediately presented, select the Refresh Wizard Statusin the bottom left of the screen. You should see results after refreshing.

hashtag
Appendix: Import GEMS Results

circle-exclamation

This step applies only if you are utilizing TSX machines for in-person voting alongside VotingWorks for absentee ballots.

First, you will need to save your in-precinct TSX results files from GEMS to a USB drive. This does not need to be the same USB drive as the one you use for VotingWorks, but it can be.

Next, you will load the results file you got from the GEMS server into the VotingWorks tabulation screen. In the Tally tab, select Load External Results File.

Navigate the files on the USB drive to find and select the GEMS results file. It should load alongside your CVR file.

At that point, the Unofficial Full Election Tally Report will show the combined VotingWorks and GEMS results.

Processing Late Ballots

You may receive properly post-marked absentee ballots for five days after election day that need to be counted. To add these ballots to unofficial results:

  1. Scan late-received ballots on VxCentralScan, preserving the election-night scans

  2. Save the CVRs, including both election-night and late-received.

  3. Load the new CVR file in VxAdmin

  4. Print tally report

  5. Save SEMS results

  6. Upload results to SEMS

VotingWorks recommends scanning and tabulating all late-received ballots at once though you may process late-received ballots multiple times by repeating these steps.

hashtag
Scan Late-Received Ballots

When you turn on VxCentralScan, you should see previous batches scanned on election night. You can scan new batches for the properly postmarked ballots received after election night, using the normal scanning instructions, including adjudicating ballots that don't scan. See Central Scanning.

hashtag
Save CVRs

After scanning all late-received ballots, save the combined CVR file that contains all ballots, both election-night and late-received. See instructions under Tally Results, the portion on loading CVRs.

hashtag
Load CVRs

In VxAdmin, load the new CVR file. Select Load CVR Files.

Select Load for the CVR file you want to load.

hashtag
Save Results

To save results with the new CVR included, follow the process used on election night, described in Save Results.

Mark Results as Official

When you are ready to certify election results, you can mark VxAdmin results as Official to print official results.

circle-exclamation

You may not add additional CVR files after marking as official so please ensure you are ready to do so!

To mark as official, navigate to the Reports tab and select Unofficial Full Election Tally Report.

Then select Mark Tally Results as Official.

Confirm by selecting Mark Tally Results as Official.

All references in VxAdmin to unofficial results will be changed to official. Note that you can no longer load any additional CVRs at this point, unless you clear all results and start over. You can print an official tally by going to the Reports tab and selecting Official Full Election Tally Report.

To print, click Print Report in the subsequent screen. Official will be displayed at the top of the screen and on the report.

After printing official election results, you can save and upload official election results to SEMS by following the Export Results documentation.arrow-up-right

Retaining & Removing Election Files

hashtag
Retaining Election Files

After certification of an election and before configuring a new election, all election files and data should be saved and configuration files removed from the previous election.

VotingWorks recommends retaining the following files after each election:

hashtag
VxAdmin

To save the recommended VxAdmin files, follow these steps when logged in as an Election Manager:

  1. In the Reports tab, select Save Results

  2. In the Reports tab, select Official Full Election Tally Report, select Save Report as PDF

Next, login as a System Administrator, select Log, and Save Log File.

circle-info

Log files contain records of user interactions with the machine (e.g., election officials and poll workers unlocking the machine, voters casting ballots, etc.) as well as internal system information (e.g., the status of paper running through the scanner, errors, etc.). .

hashtag
VxCentralScan Backup Files

VxCentralScan backup files are saved on election night. This file includes the CVRs, logs, and ballot images. If the backup file was not saved on election night, simply go to the Admin menu and select Save Backup.

hashtag
VxScan CVR Files

VxScan CVR files include the VxScan's CVRs, logs, and ballot images. To save the VxScan backup files, and follow the following steps: 1. Insert an Election Manager Card

2. Insert a USB drive

3. Select Save Backup

hashtag
Removing Election Files

Each VotingWorks component has a red button to remove election files.

In VxAdmin, login with a System Administrator Card and go to the Definition tab, select Remove Election.

In VxCentralScan, go to the Admin screen, select Delete Election Data from VxCentralScan.

In VxScan, insert an Election Manager Card and select Delete All Election Data from VxScan.

In VxMark, insert an Election Manager Card and select Unconfigure Machine.

Hardware Specifications

VotingWorks equipment uses commercial off-the-shelf (COTS) components whenever possible. The printers, scanners, and laptops onto which we install our software are usually items that anyone could buy online or at an electronics store. COTS equipment tends to be more reliable, affordable, and transparent than highly customized hardware. On this page, you'll find more information about the components we use and links to documentation about each component.

hashtag
HP Printers

VxAdmin and VxMark print ballots with HP LaserJet Pro Printers. They are business printers that reliably and quickly print ballots with a low cost-per-ballot and low energy requirements. VxMark is paired with the HP m404n printer while VxAdmin is paired with the HP m404dn printer. The two are nearly identical black and white printers, the only difference being that the latter can print double-sided.

VxAdmin can also be used to print in color with the HP m454dn printer, but due to the increased cost of toner and its bulkier size we normally recommend using the HP m404dn.

hashtag
Toner

New printers come with toner pre-installed, but in the future you may have to install a new toner cartridge. The rate at which you use toner will depend on how dense the ballots are, i.e. how many contests are on each ballot. Both the HP m404n and HP m404dn accept the same toner cartridges: HP 58a or HP 58x, the latter being the high-yield version. To install a new toner cartridge, follow .

hashtag
Feeder Tray

The primary, bottom input tray (Tray 2) has a paper capacity of 150 to 250 pieces of paper, depending on the thickness of the paper you are using. If you find yourself reloading the input tray frequently for large ballot printing jobs, you can use one additional, to load an additional 400 to 550 pieces of paper at once. Follow to install the feeder.

circle-info

VotingWorks can help you print your ballots in bulk with our printing partner R. R. Donnelley. Customers often pair the flexibility of on-demand printing for absentee ballots with the efficiency of bulk printing for their precinct ballots.

hashtag
Scanners

hashtag
Fujitsu Scanners

VxBatch comes with the business scanner, capable of scanning almost one ballot per second with VotingWorks software. We recommend using the scanner with the stacker (a.k.a output tray) down and fully extended, the stopper flipped up, and the detachable paper chute attached and fully extended:

For more detailed instructions on how to set up the scanner, consult the product .

The fi-7160 should be cleaned before each election and after every 5,000 sheets scanned in order to maintain peak scanning accuracy. VotingWorks provides a alongside the fi-7160. The kit contains a copy of the and the cleaning fluid, cloths, and swabs.

hashtag
VxScan Kiosk Scanner

VxScan uses the kiosk scanner as its scanning unit. Unlike the Fujitsu scanners used for central scanning, the Plustek scanner is installed into VotingWorks equipment and should never be removed.

hashtag
Laptops and Tablets

VotingWorks equipment uses standard laptops and tablets. Below is a list of devices currently in use in our products and links to documentation if you would like to learn more:

hashtag
Hardware Dimensions

Printer FAQs

hashtag
HP Printer FAQ

Do we need to install toner?

New printers come with toner installed by default. The display will alert you when the toner level becomes low, at which point please follow HP's instructionsarrow-up-right to replace it.

The printer displays "Select Language" and won't print. What do I do?

The first time a printer is used or if it is ever reset, it must be configured by responding to the on-screen prompts. You can simply press the "OK" button repeatedly, selecting all the defaults, until it says "Ready."

How do I fix streaks, lines, or otherwise poor print quality?

Print a "Cleaning Page." In order to do so, navigate through the following options on the printer LCD screen:

  1. Setup

  2. Printer Maintenance

  3. Print Quality Tools

Printing the cleaning page will usually clear the printer's rollers of stray ink that is causing print issues.

What if printing a "Cleaning Page" helps, but the issue keeps coming back?

If you are not using the recommended paper, it's possible that the paper you are using is not compatible with the printer. When toner doesn't print properly to a page, it can end up on the rollers where it will cause streaks on later pages. Try printing another cleaning page and then using a .

If you are using a recommended paper, the toner cartridge may be defective and may need to be replaced.

Ballot Printing Specifications & Supply List

hashtag
Ballot Printing in Bulk (From External Printer)

When using a third party printer, VotingWorks recommends printing ballots on paper between 38# Bond (140 GSM) - 65# Cover (177 GSM) for the best voter experience. The commonly available paper weights in this range are:

  • 38# Bond (140 GSM)

  • 100# Text (140 GSM)

  • 40# Bond (150 GSM)

  • 60# Cover (162 GSM)

  • 90# Index (162 GSM)

  • 120# Text (177 GSM)

  • 65# Cover (177 GSM)

hashtag
Ballot Printing On-Demand (In-House)

When printing ballots on-demand using supplied HP printers, VotingWorks suggests printing ballots on 40# Bond (150 GSM) and specifically recommends for use with these printers. Heavier paper is most important for printing of precinct hand-marked paper ballots for an improved voter experience inserting ballots into VxScan and to reduce the rates of paper jams.

The following alternative common off-the-shelf paper weights are suitable for absentee ballot or ballot-marking device ballot printing on-demand:

  • 32# Bond (120 GSM)

    • Specific recommendations: ,

  • 28# Bond (105 GSM)

Note: printing of paper heavier than 32# Bond (120 GSM) requires use of either the HP454dn printer or Tray 1 on the HP404dn or HP404n printers.

If printing ballots on another computer or printer with the ballot package .pdfs, your Adobe settings must be set to "actual size" under page sizing. Any alteration of page size may effect scanning and tabulation.

hashtag
Marking Utensils

There is no specific recommendation for a marking utensil but it should be an ink pen that dries quickly. No markers.

hashtag
Toner Cartridges

The HP printers for both VxMark and VxAdmin use toner cartridge 58. HP offers two sizes:

  • - regular size, prints approximately 3000 pages

  • - high yield, prints approximately 10000 pages

hashtag
USB Drive Recommendations and Compatibility

While our system does not require a particular type of USB drive, some USB drives will not work because of how they are formatted. Drives must be in a FAT format.

There are a handful of USB drive models that we have tested and recommend to customers. We selected them because they work with our system, have reputable manufacturers, and can be bought at a reasonable price. You don't need more than 8GB in size, but for most of our recommended models the minimum you can buy is 16GB.

Highly Recommended USB Drives:

  • Micro Center SuperSpeed - , (Our Default Option)

  • PNY HP v150w -

  • Verbatim Pinstripe - ,

Other Recommended USB Drives:

  • PNY Attaché 3 - , (Cheapest Option)

  • PNY Attaché 4 -

  • SanDisk Cruzer -

You can try USB drives that are not on this list, but you must test each model with our equipment before you use it in an election.

hashtag
Voting Instruction Posters

. Print the L&A Packages for all precincts, or for a specific precinct.
  • All but two blank hand-marked test ballots from one ballot style (one remains blank, one is hand-marked by an election administrator to replace a pre-voted hand-marked test ballot)
  • One overvoted hand-marked test ballot

    Ballot Box Flap 2

    VxScan

    VxMark

    Ballot Style Checklist
    Ballot Style Sub-Checklist
    Poll Worker Instructions
    Poll Worker Instructions
    Disconnect printer cable
  • VxMark
    Cleaning Page
    recommended paper

    Specific recommendations: HP Premium 28arrow-up-right, Hammermill Premium 28arrow-up-right, SpringHill 28 (Colored)arrow-up-right

    HP 40# Project Paperarrow-up-right
    HP Premium 32arrow-up-right
    Hammermill Premium 32arrow-up-right
    HP 58Aarrow-up-right
    HP 58Xarrow-up-right
    Amazonarrow-up-right
    Micro Centerarrow-up-right
    Amazonarrow-up-right
    Amazonarrow-up-right
    Walmartarrow-up-right
    Amazonarrow-up-right
    PNYarrow-up-right
    Amazonarrow-up-right
    Amazonarrow-up-right
    Voting Instruction Poster - landscapearrow-up-right
    Voting Instruction Poster - portraitarrow-up-right
    A detailed description for each event in the log can be found in Githubarrow-up-right
    setup the VxScan
    Save Results File
    Save Official Full Election Tally Report
    Save Log File
    Save Backup
    Save Backup
    Remove Election
    Delete All Election Data from VxScan
    Unconfigure Machine

    VxAdmin

    HP m404dn

    Yes

    No

    ,

    VxScan

    Microsoft Surface Go

    VxAdmin + VxCentralScan Case

    16.4 x 15.8 x 7.2

    22.1

    HP m404n Printer

    8.5 x 14.1 x 15

    18.1

    HP m404dn Printer

    8.5 x 14.1 x 15

    18.9

    Fujitsu fi-7160 Scanner

    17.7 x 9.5 x 11.2

    9.3

    HP Elitebook 840

    9.3 x 13.3 x 0.7

    3.3

    Product

    Printer Model

    Duplex

    Color

    Links

    VxMark

    HP m404n

    No

    No

    VotingWorks Product

    Device

    Documentation

    VxAdmin + VxCentralScan

    Lenovo ThinkPad L14 Gen 2

    Specificationsarrow-up-right

    VxMark

    Lenovo Flex 14

    Item

    Size (inches)

    Weight (pounds)

    VxMark

    16.4 x 15.8 x 7.2

    17.7

    VxScan

    21.5 x 13.4 x 15.5

    HP's instructionsarrow-up-right
    larger HP feeder trayarrow-up-right
    HP's instructionsarrow-up-right
    Fujitsu fi-7160arrow-up-right
    Operator's Guidearrow-up-right
    Fujitsu ScanAid Kit arrow-up-right
    cleaning instructionsarrow-up-right
    Plustek VTM 300 arrow-up-right

    ,

    26.7

    User Guidearrow-up-right
    Datasheetarrow-up-right
    User Guidearrow-up-right
    Datasheetarrow-up-right
    Specificationsarrow-up-right
    Specificationsarrow-up-right