VxAdmin prints reports with the HP LaserJet Pro 4001dn printer.
Do we need to install toner?
New printers come with toner pre-installed, see the for replacement options. To install a new toner cartridge, follow HP's instructions.
The printer displays "Select Language" and won't print. What do I do?
Your printer is not fully configured. Configure the printer by responding to the on-screen prompts. You can simply press the "OK" button repeatedly, selecting all the defaults, until it says "Ready."
How do I fix streaks, lines, or otherwise poor print quality?
Print a "Cleaning Page." Navigate through the following options on the printer LCD screen:
Setup
Printer Maintenance
Print Quality Tools
Printing the cleaning page will usually clear the printer's rollers of stray ink that is causing print issues.
What if printing a "Cleaning Page" helps, but the issue keeps coming back?
It's possible the paper you are using is not compatible with the printer. When toner doesn't print properly to a page, it can end up on the rollers where it will cause streaks on later pages. Try printing another cleaning page or try a different type of compatible paper.
If you continue to have issues, the toner cartridge may be defective and may need to be replaced.